Sussex Healthcare: Being Rated as an Outstanding Rehabilitation Facility
Sussex Healthcare is a network of rehabilitation facility and a care homes located in southern England. The company has been serving the public for more than 25 years, and they are known as the top destination to go for healthcare related services. Established by Shafik Sachedina and Shiraz Boghani in March 1998, the company faced several challenges before they became the place to go for people who are seeking care services. The company was able to present itself as the most recommended place for those who wanted to rehabilitate, and their location within the woods and surrounded by greeneries is their primary edge versus other care facilities situated in the city. The healthcare facility promises its patients that they would have an enjoyable stay within their facilities as they appreciate the beauty of nature surrounding the whole rehabilitation center.
As word of mouth advertisement about the healthcare facility swept all over the country, seniors who are looking for a place where they can live started to look at Sussex Healthcare to become their primary destination. The facility employs the best care providers in the country, and the seniors who have chosen it as their home are satisfied with the services that they receive. Aside from the seniors, the facility is also looking after those who have severe physical injuries and mental disorders. People who have experienced being taken at the facility are saying that the professional staffs handled their cases with the goal of providing the best care for them to recover faster. They commended the nurses, doctors, and therapists who are doing their best to help their patients who are facing different medical concerns. They are also monitoring each patient every single day, checking if they had performed the exercises required and if they have taken their medicines. Each resident living at the facility have been enjoying the quality of life inside, and there is a lot of activities that make them occupied while trying to get better.
For the senior residents who are living in the facility’s nursing homes, the management is careful in choosing which activity they should be engaging in. Most residents are being provided with hobbies that they could enjoy, while the medical professionals inside the facility are constantly monitoring any changes with their condition. The food prepared for the residents of the facility is also prepared by a chef who has been working with the facility for years. They are making sure that the food prepared for the residents are made from fresh ingredients, and infused with a lot of vitamins and minerals. Eating healthy is a must for the resident living in the facility, helping those who are injured to recover fast, and preventing the senior residents to contract any diseases. The level of care provided by the facility made them the primary choice for the people living near Sussex. Others who are living in faraway cities like London are also coming into the facility to get the adequate care that they are trying to get. The facility provides a series of healthcare plans for those who are taken inside, and it helps those who have limited financial capabilities to choose the amenities that their loved ones can enjoy while staying inside. These factors helped the facility to become recognized by the Health Quality Services of the United Kingdom. The facility was awarded an ISO 9000:2000, signifying the quality services that they give and making them a reputable institution when it comes to providing care services.
The workers at Sussex Healthcare are also an integral part of the success experienced by the facility today. Hiring professionals who know how to handle the situation helped them to become the most desirable place in the United Kingdom for taking care of injured and senior patients. The health professionals – doctors, nurses, therapists, and other medical staffs – are creating a bond with their patients, and they are treating them like family. The medical staffs working with the facility are saying that developing a friendly relationship with the patients are important in their recovery. Previous research studies found out that injured patients who receive care from concerned individuals have the tendency to recover faster. This is what the facility wanted to establish – that their medical professionals will help their patients recover by establishing a close bond that will help them in the emotional and mental sense. To make sure that they are able to provide the care demanded by the patients, each medical personnel working for the facility had to remember all of the names of the residents that they are tending to. It brings a different sense of confidence towards the patients if the staffs know them by their name, helping them to consent to different medical procedures knowing that the personnel will be able to do their jobs perfectly. The facility also wanted their medical professionals to speak with the patients as if they are a close friend or a family member. This way, the level of anxiety and depression felt by the patients could lower down.
Medical professionals who wanted to work with Sussex Healthcare are required to undergo extensive training that would allow them to connect with their patients better. Physicians, who check the overall condition of a patient, are being trained to see how they could establish a partnership with their patients, and the facility is also looking at their expertise when it comes to providing care services. There should be a physician available 24/7, and some of them are on call especially when there is an emergency. The nurses are also trained when they wanted to apply to the company. They are briefed about the condition of the patients, and they are required to practice how they could establish a good relationship with the facility’s residents. Nurses are also encouraged to speak with their patients and check how their day went to help them recover faster. Therapists, such as physical therapists and speech therapists, are also helping with the recovery of the patients. Those who wanted to work with the facility are required to undergo training to see how they could help the patients who are trying to regain their physical and speech capability.
The facility had a lot of success regarding their goal of providing extensive care to their patients. Recently, the staff working for Sussex Healthcare was recognized by the Chief Inspector of Hospitals because of their outstanding job. The facility gained the highest score, and they are now among the top-rated healthcare facilities in the country. The staffs working at the facility said that they invested a lot of hard work and commitment to do their jobs perfectly, and they are happy that they have been recognized. Sussex Healthcare has more than 20 facilities, offering different types of care services to their patients. Seniors enjoy using seven different facilities, while adults who have special needs are being treated to 13 other facilities. Some of the facilities available to the residents are swimming pools, gyms, and daycare, among others. The residents are also treated to dental checkups, audiology practice, and therapy sessions. The founders of the facility are saying that the patients who require special needs should be treated as if they are experiencing the fullness of life, and this would have a positive effect on their recovery.